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Our Commitment to Quality

Ferrotec promises you innovative, quality products and service excellence from a company you can trust.

Our Quality Policy is to develop, produce, and deliver on time, products and services that meet or exceed customer expectations. In order to do this, we have implemented quality systems and processes that are continually being improved to satisfy our customers’ changing needs.

Vision Statement

We will grow by helping our customers win – through the ingenuity and responsiveness of people who care.

Quality Statement

Ferrotec provides many products to to a broad range of industrial, consumer, institutional, and government customers. Our plants manufacture select products for both the domestic and global marketplace and we import other products from Ferrotec locations worldwide to meet the needs of our customers. From the very first Ferrofluidic® seals developed and manufactured by Ferrofluidics in the 1970s, our products have been used by industries with the most demanding quality requirements, and the company has responded by developing systems and processes to ensure that our products meet the highest quality standards. For more information about Ferrotec’s Quality systems and processes, contact your Ferrotec representative.

Quality Systems

Ferrotec’s primary manufacturing operations in Asia and Europe are registered to the internationally recognized ISO 9001 quality standard, assurance that the products that we produce maintain consistently high standards. Additionally, Ferrotec’s operations in China are TS 16949 registered for automotive compliance. For more information about our quality systems and certifications, contact the regional office near you.

Environmental

We recognize the necessity for responsible environmental management and conservation of resources. Pollution prevention, recycling, and reduction of all types of waste and emissions are integral parts of Ferrotec environmental program.

Continuous Improvement and Customer Satisfaction

Continuous improvement at Ferrotec has become a way of life. One of the key strategies of all our manufacturing locations is to constantly improve our processes.

Supply Chain Excellence

The Ferrotec Corporation focuses on providing supply chain excellence for all the customers and markets we serve. The way we purchase raw materials has a major impact on our ability to give our customers consistent, quality products, on time and at competitive prices. Our goal is to achieve operational excellence in all aspects of procurement, manufacturing and supply, and customer order fulfillment. We will do this through the use of new technologies, a dedicated and talented workforce, and a commitment to the principles of continuous improvement.